PRO Approach: Sample Human Resources Tools & Deliverables
End-to-end Candidate Journey Flow
PRO begins every improvement program by conducting an initial analysis of all in-scope processes to understand what is most valuable to your candidates. We simplify this information into our one of a kind Candidate Journey Map (CJM) tailored to your candidate’s experience.
Our CJMs cover the entire candidate lifecycle of a given process outlining the highs and the lows and drawing in metrics to measure the success of the candidate experience. Along with metrics and flows, PRO captures the psychological impacts the candidate experiences along the way.
Improvement Opportunity Identification and Prioritization
As a function of PRO’s initial analysis, we work to identify areas for improvement focusing on the process itself over pure technology enhancements. In a short time, PRO will identify key areas for improvement and boil these into a set of themes that the organization can align to in an effort to reduce overall operating costs.
Process Centered Implementation Approaches
It’s no secret that that technology drives the world of today. Companies are constantly assessing and implementing newer software to improve business processes and practices. In general there’s no “one size fits all” when it comes to technology and it’s more critical than ever to make effective decisions and Implementation plans tailored to your business process.