Broker Dealer
PRO’s Financial Services Expertise extends to the Broker Dealer Industry where Registered Broker Dealers are engaged in a multitude of financial transactions that require rigorous process documentation to ensure compliance with ongoing regulatory changes as well as seeking opportunities to gain alpha for wirehouses that act as principal in trades for their own account.
Broker dealers may also provide investment advice to customers, supply liquidity through market-making activities, facilitate trading activities, publish investment research, and participate in raising capital for companies. PRO utilizes an industry leading suite of templated, research-based processes and best practices approach to drive immediate opportunities in response to rapidly changing market conditions to maintain and exceed competitive expectations.
Functional Areas
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Alternative Investment Services
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Asset Administration Services
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Client Service Requests
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Enterprise Risk Management
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Human Resources
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KYC / AML
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Operations and Back Office
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Prime Brokerage
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Risk and Compliance
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Warehouse
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Talent Acquisition and Retention
- Alternative Investment Services
- Asset Administration Services
- Client Service Requests
- Enterprise Risk Management
- Human Resources
- KYC / AML
- Operations and Back Office
- Prime Brokerage
- Risk and Compliance
- Warehouse
- Talent Acquisition and Retention
“PRO did great job capturing our business and related opportunities and challenges, and we appreciate the subtlety of being able to recognize and synthesize our local expertise and knowledge into the overall process. PRO identified key areas we need to think about organizationally to hit our aspirational goals”
VP, Head of Service and Operations
Fortune 500 US Investment Manager
A Project with PRO…
Could Generate Similar Benefits
By Identifying and Addressing Key Operational Issues
Reduce Rework (27)
Process Automation (22)
Standardize Processes (17)
Data Quality (12)
Improve CX (10)
Client Lifecycle Case Study
One of the world’s largest custodian bank and securities services companies was experiencing inconsistent customer service due to non-standardized processes and work activities, errors, and rework.
Working with the internal improvement group, over 200 improvement opportunities and 73 best practices were prioritized and integrated into a detailed improvement plan to capture both financial and non-financial benefits across the end-to-end process.
BOM & Parts Master Process
End-to-End BOM and Parts Master process flow which outlines key process issues hindering a defense manufacturer. The high-level process follow covers 8 key phases:
- RFP
- Proposal
- Estimating & Pricing
- Award
- Configuration Management
- Manufacturing BOM
- Procurement
- Change Orders
- RFP
- Proposal
- Estimating & Pricing
- Award
- Configuration Management
- Manufacturing BOM
- Procurement
- Change Orders